Delivery Information
Shipping & Returns
At All You, we aim to ensure a smooth and timely delivery for all our customers. Please review our shipping policy below for important details on processing times, shipping methods, and more.
Processing & Shipping
Order Processing: All orders are processed within 1-3 business days.
Shipping Method: We use Royal Mail 24-hour Tracked Service for UK deliveries to ensure reliable and timely shipping.
Weekend Orders: Orders placed after 12 pm on Fridays will be processed the following Monday.
Delivery Rates & Free Shipping
Standard Shipping: We have two standard delivery fees, these will apply based on the size and weight of your order. £4.25 small orders/£6.35 large orders
Free Shipping: We offer free UK shipping on orders over £150.
Christmas shipping: To ensure delivery before Christmas 2024 orders must be placed by Thursday 19th December by midnight, any orders made after this may not arrive in time for Christmas.
Worldwide Shipping
We offer worldwide shipping via Royal Mail at rates that vary by location. International orders are also processed within 1-3 business days but may experience different transit times based on the destination.
Returns & Issues
Due to the nature of our products, we do not accept returns. However, if you encounter any issues or faults with your order, please reach out to us at info@allyoubeauty.com, We’re committed to resolving any problems to ensure your satisfaction.
Damaged or Missing Items
In the rare event of your order arriving damaged, please contact us as soon as possible, and we'll make every effort to provide a replacement. If any item is missing from your order, please notify us at info@allyoubeauty.com, and we'll investigate within 48 hours.
Thank you for choosing All You for your hair care needs!